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Faking It

Posted by Rick · August 16th, 2004 · No Comments

As I sit here working at my desk, I heard a news report coming from the television in the living room: Microsoft is encouraging their employees in Indian call centers to “learn to sound more like Americans.”

Why? Because Microsoft is sending more and more of jobs over to India. This, the report continues, in spite of a 6.1% unemployment rate in their own state.

Unknown is whether Gateway, which manufactures computers and is shutting down its own state-side call centers to ship jobs to India, will require their Indian employees to take some of the tutorials Microsoft is offering on “sounding like an American,” or to follow Microsoft’s advice and “watch more American TV.”

Categories: Social Issues

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